International Journal of Advance Research in Community Health Nursing
2021, Vol. 3, Issue 2, Part B
A study to assess the level of satisfaction of rural population towards the nursing care provided by community health nurses in selected areas of district
Yogita Jagatap and Angela Braver
Patient satisfaction is the most important indicator of quality of care and it considered an outcome of healthcare services.
Objectives: To assess the level of satisfaction of rural population towards the nursing care provided to them by the community health and to associate the findings with selected demographic variables.
Material and Method: The study was a Non-Experimental descriptive survey study design. Sample size consisted of 384 rural population samples who were living in rural areas of the selected district. Non- probability convenient sampling technique was used for the collection of data. The setting of the study was selected rural areas of the district. Likert scale was used as a tool for conducting the study. A prior formal permission was obtained from the concerned authority for conducting the study. Informed consent of all the participants was obtained prior to the study.
Result: The level of satisfaction of majority of the rural population towards the nursing care provided to them by the community health was satisfactory. The study also showed that none of the samples were strongly dissatisfied with the nursing care provided by the community health nurses. There was no significant association between in the demographic variables i.e., age, gender, education, occupation, income, religion and number of interaction/visits with community health nurses.
Conclusion: The study was conducted in the rural setting and helped to understand the level of satisfaction of the rural population towards the care provided by the community health nurses in the community/public health settings, the sharing of the study findings could in turn help improve the quality of nursing care services in the selected areas.
Yogita Jagatap, Angela Braver. A study to assess the level of satisfaction of rural population towards the nursing care provided by community health nurses in selected areas of district. Int J Adv Res Community Health Nurs 2021;3(2):102-105.